Return Policy for individual account holders:
All sales for individual Members are Final Sale, meaning no returns are permitted for Member level accounts.
Return Policy for Group Accounts:
Most of the brands on College Outside will allow you to return the item within 60 days of purchase. Each brand will also honor its own manufacturer’s warranty and policies which may or may not include a restocking fee. E-mail us at firstname.lastname@example.org with your order number if you would like to return, exchange or warranty an item. For a return, if the item is brand new and in the original packaging, you will receive a 90-day store credit to College Outside minus the cost of shipping and possible restocking fee. This process can take 2-3 weeks.
Below is a list of requirements for your product to be eligible for a group return or exchange on College Outside:
- The product must be in a new, unused condition
- All paperwork and core packaging must be intact
- The purchase was made within the last 60 days
Groups, please note:
- Returns made via College Outside will be refunded via an in-store credit
- Outdoor Research and Kelty will not accept any returns or exchanges on their products.
- Evolv will only allow exchanges; they do not allow returns.
- Returns and exchanges on load-bearing items are accepted on a case-by-case basis by all brands
Please buy carefully! For any help with a return or exchange, please reach out to a College Outside team member at email@example.com!